Thank you for shopping with us at MedicubeShops.com. We strive to provide our customers with the best shipping experience possible. Below is our shipping policy to help you understand how we handle your order shipping.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and public holidays). You will receive an email confirmation when your order is processed and shipped.

2. Shipping Rates & Delivery Time

We currently offer the following shipping options for orders within the United States:

  • Standard Shipping (3–7 business days): FREE for orders over $50. A flat rate of $5.99 for orders under $50.
  • Expedited Shipping (1–3 business days): $15.99 (based on location and weight).

Please note that shipping times are estimates and may vary depending on your location and the courier. During holidays or high-demand periods, processing and shipping may take longer.

3. International Shipping

We currently ship to the following countries:

  • Canada
  • United Kingdom
  • Australia

International shipping rates and delivery times will vary based on the destination and weight of the package. Shipping costs will be calculated at checkout.

Please note that international customers may be responsible for any customs duties or taxes applied to their orders by their local authorities.

4. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can track your order directly through the tracking link provided in the email.

5. Shipping Delays

We are not responsible for any delays caused by the carrier or for any unforeseen circumstances such as severe weather, customs clearance, or other issues beyond our control.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at support@medicubeshops.com within 7 days of receiving your order. We will assist you with filing a claim and issuing a replacement or refund as needed.

7. Incorrect Shipping Information

It is your responsibility to provide accurate and complete shipping information when placing your order. If an order is returned to us due to incorrect or incomplete shipping details, you will be responsible for any additional shipping charges.

8. Contact Us

If you have any questions or need assistance with your order, feel free to contact us: